KloudGin digitizes the complete service contract-to-bill process for field service and asset management with real-time integration to Sage Intacct. The automation of manual processes eliminates re-keying of core information, helping reduce errors and rework. Automated scheduling and dispatch ensure that the right workers, parts, and equipment get to service calls, while AI-powered scheduling supports optimal work routes. KloudGin integrates seamlessly with Sage Intacct and features bi-directional flows with Sage Intacct GL, AP, AR, PO, Inventory, Customer, and Projects. The billing integration features complete proforma invoice generation in KloudGin with synchronized information exchange to Sage Intacct for invoice delivery. KloudGin’s certified integration with bi-directional synchronization means that customer, financial and operational data is entered once, with cross-organizational updates happening in real time. This results in reduced days sales outstanding (DSO), decreased time to invoice, and reductions in invoice reworkings, guaranteeing the capture and recognition of all revenue.

Key Benefits:
 

• Seamless Integration: Built for Sage Intacct using modern Web Services for real-time integration. Eliminates manual re-key of core information, for greater accuracy.
• Mobile workforce enablement: Perform complex multi-click actions efficiently even on mobile devices. Quickly and easily find and interact with complete historical records, work notes, photos and visual media, warrantees, and manuals by providing voice commands rather than searching through digital databases. 
• Unified scheduling engine: Optimize the prioritization, scheduling, routing, and completion of field service jobs with a customizable platform that adapts to the unique needs of your business.
• Advanced analytics and real-time insights: AI-driven insights strengthen decision support and enable a more complete view of your assets and workforce.
• Maximized productivity: Field teams can minimize paperwork, shorten their work order completion cycles, easily replenish inventory, and reduce the need for overtime with the assistance of an AI-powered co-pilot. Supervisors and managers can easily monitor and support teams remotely, while tracking performance and KPIs to support operational efficiency.
• Improved safety & compliance: Provide an AI-driven safety net with location and task-specific safety reminders sent to workers in safety-critical roles.  Automated safety procedure verification supports organizational compliance and generates any required compliance documentation right on the job.
• Break down data and process silos: Eliminate data silos and enable better, more informed decision-making with improved data capture and complete, real-time data across all assets.
• Enhanced customer experience: Empowers customers with an Amazon.com-like experience, enabling real-time service visibility and status notifications. Customers can easily book and change appointments, track field crew location in real-time on a map, and sign digitally - helping satisfaction go up, and call volume goes down.
• Real-time Job profitability: Improve insight into your business processes with detailed reports, built-in analytics and an easily configurable dashboard that will help you track important metrics, identify issues and ensure compliance.
• Enable new market growth: Grow and expand branches, diversify with new service categories, e.g., rental, fleet, warranty, recurring service contract for greater customer lifetime value.  Easily re-configure service lines with new offerings and unique workflows, rapidly on-board merger and acquisitions. 
• Go Digital (Share of Wallet): KloudGin integrates with other digital players, including Shopify (eCommerce), UPS (distribution).  Companies now transact via the KloudPlatform and our digital channels, in addition to digital capture of invoices, inventory, labor, asset depreciation passed directly into Sage Intacct. 
• Asset Rental, Leasing, Service: KloudGin offers a consistent process to manage the rental, service, refurbishment and re-sale of assets. Manage ongoing changes in the disposition of assets, from inventory, to rented equipment (Fixed Assets), to renovation (WIP), to stored in warehouse locations (Inventory). Calculate the asset value part replacement and refurbishment.
• KloudGin delivers goods and services tax (GST) integration for the Australian region which allows customers to: 1) Set up tax attributes at the item, customer, customer site, and vendor level. 2) Calculate GST for purchase orders. 3) Add GST to the sales invoice in Intacct

 Sectors:

• Water & Wastewater
• Gas Utilities
• Electric Utilities
• Refuse
• Municipalities 
• Utility Ecosystem Partners & Service Providers
• Engineering, Procurement & construction 
• Telecom
• Commercial & Industrial

Requirements:

Integrating with this application requires you to use your SenderID and buy a web services developer license from Sage. Your API usage will count towards your API performance tier. Sage may prevent customers from integrating with this application under the partner’s SenderID.

Price:
Subscription user based subscription license/ month based on modules licensed.

Integration Approved Countries:
Australia; Canada; South Africa; United States